A Note from the CEO: Why Float is Becoming Burst

By Anthony Rangel, Co-founder & CEO

There's a moment in building something when the name you started with stops fitting what you've become. That moment happened for us a while ago. It just took us some time to catch up to it.

Today, we're becoming Burst.

When Shubhi and I launched Float, we were fixated on one specific, frustrating problem: people had money set aside for their health sitting in HSA and FSA accounts, and they couldn't easily spend it. Not because the money wasn't there, but because the system around it was broken. Confusing eligibility rules, paperwork you'd forget to file, and deadlines that snuck up on you. So billions of dollars go unused every year while people still pay out of pocket for the exact things those accounts were meant to cover.

We built Float to fix that. And it worked. We saw consumers gain confidence in using their benefits. We saw merchants unlock meaningful new revenue. We saw healthcare become a little more affordable for everyday families.

But the more it worked, the more the name stopped fitting what we were actually building. That's why Float is becoming Burst.

"Float" made sense in our earliest form, quietly sitting between the purchase and the reimbursement, doing the work so you didn't have to. But float suggests hovering, drifting, staying in place. What we care about is the opposite: the moment friction disappears and something that was stuck finally moves.

That's Burst.

If you've used Float, filed a claim, received a reimbursement, discovered that something you bought was actually HSA-eligible, thank you. You were early. You were patient when the flow wasn't perfectly smooth yet, and you showed us what it looks like when this actually works for someone.

To every partner who took a bet on a small team with a big idea: watching you grow alongside us has been one of the best parts of building this company. None of what's happening today would be real without the work we did together.

What changes and what doesn't

What changes: The name, logo, website, email addresses. Everything you interact with on the surface will say Burst.

What doesn't change: The mission, the team, and the product. The same people who built Float are building Burst. The same commitment to making HSA and FSA spending effortless on both sides of the transaction drives everything we do.

The product is better than it's ever been. Reimbursements are faster. Coverage is broader. More merchants have joined, which means more of what you actually buy is now effortless. We're nowhere near done, but we're moving.

Our vision is simple, a world where every eligible health dollar gets used, and no one delays care because the system is too hard to navigate. We're still early in this journey, but it's closer than it's ever been.

To everyone who has supported us along the way, Float was the beginning. Burst is what comes next.

- Anthony Rangel Co-founder & CEO, Burst